AstroGD - Notice history

All systems operational

Server
Operational

Janus - Operational

100% - uptime
Oct 2023 · 100.0%Nov · 100.0%Dec · 100.0%

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Oct 2023
Nov 2023
Dec 2023

Merkur - Operational

100% - uptime
Oct 2023 · 100.0%Nov · 100.0%Dec · 100.0%

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Oct 2023
Nov 2023
Dec 2023

Minerva - Operational

100% - uptime
Oct 2023 · 99.98%Nov · 99.94%Dec · 100.0%

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Oct 2023
Nov 2023
Dec 2023
100% - uptime

Single Sign On - Operational

Notice history

Dec 2023

No notices reported this month

Nov 2023

Minerva is down
  • Resolved
    Resolved

    We have identified the issue coming from our nginx reverse proxy running on Minerva as it seemed to be failing. In the logs we found nginx complaining about the "server names hash bucket size". More on that in this gist. The reboot of our system led to nginx performing a reload after a config change that lead to the error. We increased the bucket size as suggested and got nginx back up again. Our monitoring tools suggest that everything is back online again and we confirmed that. Thanks for your patience and sorry for any inconveniance caused.

  • Investigating
    Investigating

    We are currently investigating downtime of one of our servers after a sheduled reboot. Our monitoring systems in place are informing us about downtime since the reboot so it is very likely linked to that. We'll udate this incident once we know more.

Server - Minerva isn't accessible at the moment (automated)
  • Resolved
    Resolved

    Server - Minerva is now operational! This update was created by an automated monitoring service.

  • Investigating
    Investigating

    Server - Minerva cannot be accessed at the moment. This incident was created by an automated monitoring service.

Oct 2023

Issues regarding account creation and password resets
  • Resolved
    Resolved

    We have confirmed the update resolved all issues. Functionality has been restored and everything is operational again. Thanks for your patience

  • Monitoring
    Monitoring

    The fix has been released and deployed. We are monitoring the results and will be re-enabling all features once we confirm the issue has been resolved.

  • Identified
    Identified

    We are aware of an issue affecting our single sign-on service that prevents the software from sending emails. Since this is required for both password resets and account creation, these options are currently unavailable.
    We are waiting for a patch from the software developer, which is expected to be available tomorrow at 19:00 UTC.

Server - Minerva isn't accessible at the moment (automated)
  • Resolved
    Resolved

    Server - Minerva is now operational! This update was created by an automated monitoring service.

  • Investigating
    Investigating

    Server - Minerva cannot be accessed at the moment. This incident was created by an automated monitoring service.

Oct 2023 to Dec 2023

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